Selected articles, publications and
presentations

Markus
Helfert:
Proaktives Datenqualitätsmanagement in Data-Warehouse-Systemen
-Qualitätsplanung und Qualitätslenkung-
Logos-Verlag, Berlin
ISBN-Nr.: 3-89722-930-7
(In German, with
preface from Larry English)
(Download as PostScript)
All papers and presentations
are provided for research and teaching purposes only; the copyright remains by
the respective publishers or Authors..
2005
 | O'Riain, C., Helfert, M: Information Quality in Nursing Information
Systems - Experiences and Problems, 10th International Conference on
Information Quality, Nov 4-6 2005, MIT Sloan School of Management,
Cambridge, Massachusetts, 2005 pp. 102-113. . |
 | Helfert, M, Henry, P., Leist, S. and Zellner, G.
Healthcare performance
indicators: Preview of frameworks and an approach for healthcare
process-development. In Khalid S. Soliman, K.S. (ed): Information
Management in Modern Enterprise: Issues & Solutions - Proceedings of The
2005 International Business Information Management Conference, ISBN:
0-9753393-3-8, July 5 - 7, 2005 Lisbon, Portugal, pp. 371-378. |
 |
Helfert, M., Leist, S., Zellner, G., Henry, P.: Process
improvement in healthcare based on critical performance indicators. In Jung,
R., Schiller, U. (eds.): Tagungsband zum Workshop "Potenziale des
Informations- und Wissensmanagements", Report: No. 171, Institut für
Wirtschaftsinformatik, Universität Bern, 24th of June 2005. |
 |
Cappiello, C., Eppler, M., Helfert, M.: Preface - 2nd
International Workshop on Data and Information Quality. In: Castro, J.,
Teniente, E. (Eds.) Proceedings of the CAiSE'05 Workshops, Vol. 1., The 17th
Conference on Advanced Information System Engineering, 13-17 June 2005, FEUP,
Porto, Portugal, (ISBN: 972-752-077-4), 2005. |
 |
Helfert, M. and Herrmann, C. Introducing data Quality
management in data warehousing. R.Y. Wang, S.E. Madnick, E.M. Pierce, and
C.W. Fisher, eds. Information Quality. Advances in Management Information
Systems, Volume 1 (Armonk, NY:M.E. Sharpe, 2005), 135-150. |
 | Ó Riain C., Helfert, M: An
Evaluation of Data Quality related problem patterns in Healthcare
Information Systems, IADIS Virtual Multi Conference on Computer Science
and Information Systems (MCCSIS 2005), 2005. |
 |
Helfert, M, Duncan, H.:
Business Informatics and
Information Systems - Some indications of Differences in study programmes,
10th UK Academy for Information Systems, Newcastle, 2005. |
 |
O'Riain, C., Helfert, M: Analysing Healthcare
Information System Strategies in Europe, 10th UK Academy for Information
Systems, Newcastle, 2005. |
 | Henry, P., Cannon, G., Munro, M., Halpin, A., Helfert, M., Clinton, G.:
Chase town - community health and social environment a virtual learning
environment using NNN. 5th European Conference of the Association for
Common European Nursing Diagnoses, Interventions and Outcomes, Bled –
Slovenia, 2005.
|
2004
 | Eppler, M.J., Helfert, M., Gasser, U.
Information Quality:
Organizational, Technological, and Legal Perspectives, in: Studies in
Communication Sciences, No. 2, Vol. 4, 2004, pp. 1-16. |
 | Eppler, M.; Helfert, M., Pernici, B., Preface - International Workshop
on Data and Information Quality, in Grundspenkis, J. and Kirikova, M.
(eds.), CAiSE'04 Workshops in connection with The 16th Conference on
Advanced Information Systems Engineering, Riga, Latvia, 7-11 June, 2004,
Knowledge and Model Driven Information Systems Engineering for Networked
Organisations, Proceedings, Vol. 2, Faculty of Computer Science and
Information Technology, Riga Technical University, Riga, Latvia, 2004. |
 | Eppler, M.; Helfert, M., A
classification and analysis of data quality costs, in Chengalur-Smith,
I. N., Raschid, L., Long, J., Seko, C., Ninth International Conference on
Information Quality, November 5-7, 2004, MIT, 2004. |
 | Helfert, M.; Henry, P.,
Evaluating Reference Models in Healthcare - An Information System
Architecture Approach- Presentation at the 9th Annual Conference
and Scientific Symposium Health Informatics Society Ireland, Dublin 2004. |
 | Henry, R., Cannon, G., Munro, M., Halpin, A., Helfert, M., Kingston, R.:
CHASE TOWN – Community Health and Social Environment A Virtual Learning
Environment Using NNN. Presentation at the 9th Annual Conference and
Scientific Symposium Health Informatics Society Ireland, Dublin 2004. |
2003
 | Eppler, M; Helfert, M. (eds.) Proceedings of the 8th International
Conference on Information Quality, Cambridge, Massachusetts, 2003. |
 | Helfert, M.; Heinrich, B.:
Analyzing Data Quality Investments in CRM – A model-based approach, in
Eppler, M.J., Helfert, M (eds): Eighth International Conference on
Information Quality (IQ 2003), 7th to 9th November, MIT Sloan School of
Management, Cambridge, pp. 80-95,
Presentation |
 | Panel Discussion: Intercultural Issues
and Challenges in Information and Data Quality Management, at the 8th
International Conference on Information Quality (MIT-ICIQ-03), 7th to 9th
November, MIT Sloan School of Management, Cambridge. |
 | Helfert, M: Data Quality
Management for Data Warehouse Systems: Experiences at a Swiss Bank,
Presentation at the Information Quality Conference 2003, London. |
 | Helfert, M: Organizational Aspects of Data Quality Management. in Wang,
R.Y., Mielke, M. (eds.): Conference Proceedings of the 1. German Information
Quality Management Conference & Workshop 2003, Frankfurt 2003, pp. 194-226.
|
 | Heinrich, B.; Helfert, M.:
Nützt Datenqualität wirklich im CRM? - Wirkungszusammenhänge und
Implikationen. in: Uhr, W., Esswein, W., Schoop, E. (Eds.):
Wirtschaftsinformatik 2003 Volume 2 - Medien - Märkte – Mobilität
(Proceedings of the 6th International Conference for Business Informatics
2003), Physica, Heidelberg, 2003, pp. 231-253. |
 | Helfert, M.; Herrmann, C.; Zellner, G.:
Customer Regain Management in
E-Business: Processes and Measures, in: Proceedings of the 8th
Collaborative Electronic Commerce Technology and Research Conference
CollECTeR (Europe), June 24th 2003, National University of
Ireland, Galway 2003, pp. 97-110.
Presentation |
 | Winter, M.; Herrmann, C.; Helfert, M.,
Datenqualitätsmanagement für
Data-Warehouse-Systeme - Technische und organisatorische Realisierung am
Beispiel der Credit Suisse, in: von Maur, E., Winter, R. (eds.), Data
Warehouse Management: Das St. Galler Konzept zur ganzheitlichen Gestaltung
der Informationslogistik, Springer, Heidelberg, 2003, pp. 221-240. |
2002
 | Winter, M.; Helfert, M; Herrmann, C.:
Das metadatenbasierte
Datenqualitaetssystem der Credit Suisse, in: von Maur, E.; Winter, R.
(eds.): Vom Data Warehouse zum Corporate Knowledge Center – Proceedings der
Data Warehousing 2002, Physica-Verlag: Heidelberg 2002, pp. 161-171. |
 | Markus Helfert: Planung und Messung der Datenqualität in Data-Warehouse-Systemen,
Dissertation Universät St. Gallen, Difo-Druck GbmH, Bamberg 2002;
also published: Markus Helfert: Proaktives Datenqualitätsmanagement in
Data-Warehouse-Systemen -Qualitätsplanung und Qualitätslenkung-, ISBN-Nr.:
3-89722-930-7, Logos-Verlag, Berlin
2002. |
 | English, L; Gebauer, M.; Helfert, M.; Jarke, M.; Winter, R.: Panel
Discussion "Data Quality Management: Cost Driver or Competitive Advantage?",
8th Data-Warehouse-Forum St.
Gallen, 10. June 2002 - St. Gallen, Switzerland (Presentation) |
 | Helfert, M.; Choinowski, S.: Architectures of the information Age,
Presentation at the Conference
of Swiss Oracle User Group (SOUG) 05. June
2002, Neuchâtel, Switzerland. |
 | Helfert Markus: Datenqualität - eine Herausforderung im CRM,
Presentation at the Conference
"Customer Relationship Management in Versicherungen",
Euroforum, 4./5. June 2002, Zurich,
Switzerland. |
 | Helfert, M.; Zellner, G.; Sousa, C.:
Data Quality Problems and
Proactive Data Quality Management in Data-Warehouse-Systems, in:
Proceedings of the Business Information Technology World Conference 2002
(CD/ROM), 2.-5. June, ISBN: 0-905304-40-3, ESPOL University, Guayaquil -
Ecuador, 2002.
Abstract |
 | Helfert, M.; Herrmann, C.:
Proactive data quality management for data warehouse systems, in: 4th
International Workshop on 'Design and Management of Data Warehouses'
(DMDW'2002), in conjunction with CAiSE 2002, Toronto, Ontario Canada, 27.
May 2002, pp. 97-106. |
 | Helfert Markus: The Case for Data Quality Management,
Presentation at the Trillium
Launch Event Switzerland - Enterprise Data Quality 5. March 2002, Zurich,
Switzerland. |
 | Auth, G., von Maur, E., Helfert, M.:
A Model-based Software
Architecture for Metadata Management in Data Warehouse Systems, in:
Proceedings of the 5th International Conference on Business Information
Systems (BIS '02), Poznan, Poland; 2002. |
2001
 | Helfert, M., von Maur, E.: A Strategy
for Managing Data Quality in Data Warehouse Systems, in: Pierce, E. M.;
Kaatz-Haas, R. (ed.): Proceedings of the Sixth International Conference on
Information Quality; Cambridge, Massachusetts, USA 2001, pp. 62-76. |
 | Helfert, M., Herrmann, C., Strauch, B.:
Datenqualitätsmanagent, Working Paper Institute of Information
Management University St. Gallen, No. BE HSG/CC DW2/02, St. Gallen 2001. |
 | Helfert, M., von Maur, E.: A Framework for Planning and Controlling Data
Quality in Data-Warehouse-Systems, in Ulrike Lechner (ed.): Business
Strategy Based Software Engineering, Proceedings of the Open Space Symposium
Softwaretrends.ch 2001 published
in: mcm-institute Report 200-04; ISBN: 3-906979-09-1, University, St.
Gallen, 2001, pp. 53-67.
Presentation. |
 | Helfert, Markus: Spezifikation und
Messung der Datenqualität in Data-Warehouse-Systemen - Vorstellung des
Dissertationsprojektes, in:
Doctoral Consortium im
Vorfeld der WI-IF 2001 - Kolloquium für Doktoranden der
Wirtschaftsinformatik - Dienstag, 18. September 2001, Schloß Reisensburg bei
Günzburg. |
 | Helfert, Markus: Operative Data Quality Management in
Data-Warehouse-Systems, in: Irish Academy of Management Annual Conference,
6th-7th September 2001, University of Ulster, Magee College, 2001.
Abstract,
Presentation (best paper in
the postgraduate track). |
 | Helfert, Markus: Managing and Measuring
Data Quality in Data Warehousing, in Proceedings of the World
Multiconference on Systemics, Cybernetics and Informatics, ISBN:
9-800775-51-X, Florida, Orlando, 2001, pp. 55-65. (One
of the best papers presented) |
2000
 | Helfert, M., Radon, R.: An Approach
for Information Quality measurement in Data Warehousing, in Proceedings
of 2000 Conference on Information Quality, Cambridge, MA, 2000, pp. 109-125. |
 | Helfert, Markus: Eine
empirische Untersuchung von Forschungsfragen beim Data Warehousing aus Sicht
der Unternehmenspraxis, Working Paper Institute of Information
Management University St. Gallen, No. BE HSG/CC DWS/05, St. Gallen, 2000. |
 | Helfert, Markus: Massnahmen und Konzepte zur Sicherung der Datenqualität,
in: Jung, R., Winter, R.: Data-Warehousing-Strategie: Erfahrungen, Methoden,
Visionen, Berlin et al.: Springer 2000, pp. 61-77. |
1998
 | Helfert, Markus: Die Bedeutung des Internets als
Dienstleistungsinformationssystem - Aufgezeigt anhand eines
Gestaltungsvorschlags für ein entsorgungslogistisches Informationssystem,
Diplomarbeit an der Universität Mannheim, 1998. (Titelblatt,
Zusammenfassung,
Text,
Literaturverzeichnis,
Anhang). |
Awards:
 | One of the best papers presented: World Multiconference on Systemics,
Cybernetics and Informatics, Florida, Orlando, 2001 |
 | Best paper in the postgraduate track: Irish Academy of Management Annual
Conference, 6th-7th September 2001, University of Ulster, Magee College,
2001 |
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